Information overload: a concept analysis

Purpose With the shift to an information-based society and de-centralisation of information, information overload has attracted a growing interest in computer science research communities. However, there is no clear understanding meaning term, while have been many proposed definitions, consensus. The goal this work was define concept “information overload”. In order do so, analysis using Rodgers' approach performed. Design/methodology/approach A based on corpus documents published between 2010 September 2020 conducted. One surrogate for overload”, which “cognitive overload” identified. consisted 151 ten cognitive overload. All were from fields science, retrieved three databases: Association Computing Machinery (ACM) Digital Library, SCOPUS Library Information Science Abstracts (LISA). Findings themes identified authors’ allowed us extract triggers, manifestations consequences They found triggers related characteristics, need, working environment, abilities individuals environment. terms manifestations, they that manifests itself both emotionally cognitively. internal external. These findings them provide definition Originality/value Through analysis, able clarify components concept.